At ace58, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player on the ace58 platform. We believe every Filipino player deserves full transparency about how their information is handled.
Last Updated: May 15, 2026Six core principles guide the way ace58 handles your personal information. These are not just policies on paper — they are practices embedded in our systems and culture.
All data transmitted between your device and the ace58 platform is protected by TLS 1.3 encryption. Sensitive data at rest — including payment details and identity documents — is encrypted using AES-256 standards, the same level used by major Philippine banks.
ace58 does not sell, rent, or trade your personal data to third-party marketers or data brokers — ever. Your information is used solely to operate and improve the ace58 platform and to comply with our regulatory obligations under Philippine law.
ace58 operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully respected and enforceable.
ace58 gives you meaningful control over your personal information. You can access, correct, or request deletion of your data at any time by contacting our Data Protection Officer. We respond to all verified data subject requests within 15 business days.
ace58 uses cookies and similar technologies only for essential platform functionality, security, and aggregate analytics. We do not use third-party advertising cookies or cross-site tracking technologies that follow you around the web.
ace58 has appointed a dedicated Data Protection Officer (DPO) responsible for overseeing our privacy program, handling data subject requests, and ensuring ongoing compliance with the Data Privacy Act and NPC regulations.
ace58 ("ace58," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the ace58 online gaming platform at ace58.one. This Privacy Policy ("Policy") describes how ace58 collects, uses, stores, shares, and protects personal information in connection with the operation of the ace58 platform.
ace58 is the data controller responsible for the personal data of its registered players and website visitors. As a platform serving Filipino players, ace58 is subject to Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. ace58 is also subject to applicable PAGCOR regulations that govern the collection and retention of player data.
This Policy applies to all personal data collected through the ace58 website, mobile applications, customer support channels, and any other touchpoints through which ace58 interacts with players. It does not apply to third-party websites or services that may be linked from the ace58 platform.
ace58 collects only the personal data that is necessary to provide a safe, compliant, and high-quality gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, bank account details, debit card details (tokenized) | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet history, game activity | Account management, AML compliance, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, session duration, click patterns | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
ace58 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where specifically required by law (for example, information related to self-exclusion under our Responsible Gaming program).
ace58 collects personal data through the following means:
ace58 uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012, ace58 processes your personal data on the following legal bases:
ace58 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
The ace58 platform primarily stores and processes data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or security services — ace58 ensures that such transfers are conducted in compliance with the Data Privacy Act and NPC regulations.
Specifically, ace58 ensures that any international transfer of personal data is subject to appropriate safeguards, including contractual clauses that require the recipient to protect your data to a standard equivalent to that required under Philippine law. ace58 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing such safeguards.
ace58 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines. Where data cannot be immediately deleted due to technical constraints, it is isolated and protected from further processing until deletion is possible.
ace58 uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the ace58 website. The following types of cookies are used:
ace58 does not use advertising cookies, social media tracking pixels, or any third-party cookies that track your activity across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain platform features.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ace58. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15.
Request a copy of the personal data ace58 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where there is no lawful basis for continued processing.
Object to processing based on legitimate interests or for direct marketing purposes.
Receive your data in a structured, machine-readable format.
Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
ace58 will respond to all verified data subject requests within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you. ace58 reserves the right to verify your identity before processing any data subject request.
ace58 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While ace58 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. You are responsible for maintaining the security of your own account credentials and for notifying ace58 immediately if you suspect unauthorized access to your account.
The ace58 platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. ace58 does not knowingly collect personal data from individuals under the age of 21.
If ace58 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the ace58 platform, please contact our support team immediately so that we can investigate and take appropriate action.
🔞 Age Verification: ace58 uses automated and manual age verification processes during account registration. All players are required to confirm that they are 21 years of age or older, and may be required to submit government-issued identification to verify their age before their account is fully activated.
The ace58 platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the ace58 platform and does not cover the privacy practices of any third-party websites. ace58 is not responsible for the content, privacy policies, or data practices of any third-party sites.
We encourage you to review the privacy policy of any third-party website you visit before providing any personal information. The inclusion of a link on the ace58 platform does not constitute an endorsement of the linked website or its privacy practices.
ace58 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, ace58 will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects when the Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the ace58 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you do not agree with any changes to this Privacy Policy, you should cease using the ace58 platform and may request account closure in accordance with our Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ace58 handles your personal data, please contact our Data Protection Officer. Our DPO is responsible for overseeing ace58's compliance with the Data Privacy Act and is your primary point of contact for all privacy-related matters.
Data Protection Officer — ace58
Email (plain text — not a clickable link):
[email protected]
Please include your full name, registered username, and a clear description of your request or concern. For data subject requests, you may be asked to provide proof of identity before we process your request. We aim to respond to all privacy inquiries within 15 business days.
If you are not satisfied with ace58's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act and can be reached through its official government channels.
Now that you know exactly how ace58 handles your personal data, you can play with full confidence. Join hundreds of thousands of Filipino players who trust ace58 for a secure, fair, and transparent gaming experience.
🔞 For players 21 years and older only. Gambling is addictive. Know when to stop.